Account Manager

We're looking for an amazing Account Manager to join our team who will help our clients go big.

Sparkart Sign

What We're Looking For

  • 2-4 years of experience as an Account Manager or Project Manager at a website development firm.
  • Strong familiarity with web application technologies.
  • Ability to manage multiple projects, work independently, set priorities, and meet deadlines.
  • “Big picture” understanding of traffic – demographic targets, search engine traffic, paid online traffic, media buying, affiliate marketing strategy etc.
  • Understand the importance of a rolling content plan for marketing and the resources required to deliver.
  • Interpretation of key analytics and making key decisions based on data, including strategy, resource allocation, spend etc.
  • Understanding customer experience and online customer conversion. Ensure an engaging customer experience is delivered online and maximize sales through constantly working to improve conversion rates.
  • Understand the importance of list marketing (email lists, social lists etc). Maximize conversion rates and sales through list marketing.
  • A creative yet data and detail driven individual with a passion for web design and development.
  • Strong creative, conceptual, and problem-solving skills.
  • Excellent communication skills necessary to effectively present, explain, negotiate and monitor projects and tasks.
  • Accountability, proactive nature, and strong work ethic.
  • BA or BS degree.
  • Experience in SEO, API integration, and HTML a plus.

What You'll Do

  • Manage development, maintenance, strategy and monetization of client websites.
  • Work closely with our User Experience (UX), Engineering, Customer Service and Senior Management teams to meet all project objectives.
  • Effectively manage new website development projects from start to finish on time and on budget.
  • Act as the main point of contact for your clients and respond within a timely manner.
  • Create online promotional campaigns, including detailed implementation strategy, copywriting, setting target milestones, and measuring effectiveness.
  • Provide weekly and quarterly performance reporting to each client.
  • Work with Sparkart’s Engineering and UX teams to scope and develop new features, including third-party platform integrations.
  • Research, plan and implement new monetization strategies.
  • Understand pricing and budgets for each client contract and manage projects to the agreement. Track and follow up on payments.
  • Quality control customer service and handle escalated customer service issues.

Sound like you? Awesome!

Please send your resume and a cover letter to hrm@sparkart.com

Work at Sparkart

Our team designs beautiful products and solves interesting problems for high impact organizations every day. We are stable (founded in 1999), conveniently located (in the heart of uptown Oakland, 3 blocks from 19th street bart), and deeply value our most important asset (our people!). We take on projects because we believe in them and want to do whatever it takes to make them succeed.

We are always looking for talented people to join our team. Whether you are looking for full-time, part-time or freelance, we want to hear from you. You made it this far, so what are you waiting for? Send us your resume, online portfolio and or github profile. We are looking forward to meeting you.

Full-time